Frequently Asked Questions
How is the warranty?
Warranty time is 15 months after BL date.
Can we visit the factory before order?
Sure. All new and old friends are welcomed to visit us. We can assist with local transportation and accommodation booking if needed.
Do you have stock available?
We maintain stock for popular models and produce others according to specific order requirements.
What is the Minimum Order Quantity (MOQ)?
The MOQ is just one set.
How do you ensure product quality?
We have approved the ISO9001:2008 Quality management system, ISO14001, and OHSAS18001. Most products are approved by European and American safety standards, including CE and GS. Our products are exported to more than 40 countries with a high reputation.
Can you provide customized machines?
Yes, we have professional engineers and designers who can design and manufacture equipment according to your specific requirements.