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Frequently Asked Questions
Are you a trading company or a manufacturer?
We are a factory. We have been specialized in the laser field for more than 10 years, ensuring professional production and quality control.
How long is your delivery time?
Generally, it will take 7 to 10 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Do you provide samples? Is it free or extra?
Yes, we could offer the sample for free charge, but customers should pay the courier cost for the delivery.
What are your terms of payment?
For orders around 5000USD, we usually require 30% T/T in advance, with the balance paid before shipment.
How do you ensure the quality of your products?
As a manufacturer with over 10 years of experience, we maintain strict quality standards and hold necessary certifications to ensure our equipment meets international requirements.
Is the packaging safe for international delivery?
Yes, we use professional product packaging designed to withstand international transit, ensuring your machine arrives in perfect condition.
Datum Machine
