■ Detailed Photos
Steel Square Tube + Steel Plate Welded Bed
Designed to resist thermal deformation, this innovative bed excels in providing anti-seismic, anti-torsion, and anti-fatigue capabilities, maintaining peak performance and reliability.
■ After Sales Service
Installation training (3 options):
A
Comprehensive Remote Support
We provide you with detailed installation, operation, maintenance, and troubleshooting guidance through videos and English user manuals. Our technical experts are available via email, fax, phone, Messenger, WhatsApp, and more.
B
Hands-on Factory Training
Embark on an enriching journey for hands-on training directly at our facilities, complete with complimentary accommodation.
C
Dedicated Service Team
Benefit from our exceptional after-sales service team dedicated to ensuring your satisfaction at every step. Our fluent English-speaking engineers are ready to assist.
⏱ Training Time & Cost terms:
3-7 working days (recommended). Enjoy complimentary installation, commissioning, and training at your personal work site. While this service is provided at no labor cost by the supplier, the buyer is responsible for covering the supplier's airfare (round trip), as well as food, accommodation, local transportation, translation, Internet, communication, and visa expenses.
■ Frequently Asked Questions (FAQ)
Q1. When was your factory established?
We have been specialized in the R&D, manufacturing and intelligent manufacturing solutions of laser processing equipment since 2005, mainly focusing on laser processing equipment such as fiber laser cutting, laser welding equipment, laser cladding equipment, etc.
Q2. What should I do if there is a problem with this machine during the warranty period?
The quality assurance period is 12 months from the date the goods arrive at the destination port. Except for man-made damage, we are responsible for providing accessories free of charge during the warranty period. After the quality assurance period, if you need to repair or replace parts, you must pay.
Q3. How to install and use?
We will provide training videos and English user manuals for installation, operation, maintenance and troubleshooting for the machine. When you encounter installation, use or adjustment problems, we will provide technical guidance by email, fax, telephone/Messenger/WhatsApp, etc.
Q4. What should I do if there is an after-sales problem?
You can directly describe your problem to the after-sales staff. With a strong professional after-sales service team, our engineers can communicate and solve problems in English, providing swift assistance when needed.
Q5. How about wholesale price?
If you are a wholesaler, distributor or agent, please contact us directly to obtain the best wholesale price and trade terms.
Q6. Which materials are suitable for this fiber laser cutting machine?
This equipment is ideal for cutting various metal materials, including Carbon Steel, Stainless Steel, Aluminum, Copper, Brass, and other conductive metals.
Datum Machine
